Shipping Policy – SB Mart

Shipping Policy – SB Mart

At SB Mart, we aim to deliver your orders fast and safely.

1. Delivery Time

Orders are processed within 1–2 business days.

Delivery usually takes 3–7 business days, depending on your location.

2. Shipping Charges

Standard shipping charges may apply based on product and location.

Free shipping may be offered during special promotions.

3. Order Tracking

After your order is shipped, you will receive a tracking ID via SMS or email.

4. Wrong or Damaged Product

If you receive a wrong, damaged, or defective product, contact us within 24–48 hours for support.

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7 Days Return Policy – SB Mart

We want you to be happy with your purchase. If you are not satisfied, you can return your product within 7 days of delivery.

1. Conditions for Return

You can return a product if:

It is damaged or defective

You received the wrong item

The product is unused and in original packaging

2. Non-Returnable Items

Some items cannot be returned, such as:

Personal care items

Innerwear

Food items

Products that show signs of use

3. Refund Process

Once we receive and inspect the product, we will process your refund or replacement.

Refunds are credited to your original payment method within 3–7 business days.

4. How to Request a Return

Contact our support team with your order ID and reason for return.

We will arrange a pickup or ask you to send the item back.

5. Contact Us

For any help, email us at: bg912428@gmail.com